n Association Management company who understands the importance of implementing a comprehensive certificate tracking solution to minimize potential liability exposures. In addition, being credential Association Management Company, this firm was intent on determining ways to eliminate “knowledge” gaps regarding their financial exposures. Tracking incoming certificates of insurance of vendors is a substantive way to improve organizational control structures, enhance compliance and reporting measures, and increase corporate profitability – based on the fact that most organizations who aggressively track incoming certificates of insurance, are frequently able to reduce financial losses and litigation costs by transferring risk and/or high frequency exposures to their vendors. Handling this process internally was not only expensive; an estimated 20% of operational costs, but was overwhelming and inconsistent.